Privacy Policy — GoNow Productions

1. Introduction

GoNow Productions S.L. ("GoNow Productions", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gonowproductions.com or use our services.

This policy is governed by Spanish law and the European Union General Data Protection Regulation (GDPR). GoNow Productions S.L. is registered in Barcelona, Spain.

2. Data Controller

The data controller responsible for your personal data is:
GoNow Productions S.L.
Barcelona, Spain
Email: info@gonowproductions.com
Phone: +34 695 287 140

3. Information We Collect

We may collect the following categories of personal data:

Identity data: first name, last name, company name
Contact data: email address, telephone number
Technical data: IP address, browser type, operating system, referring URLs
Usage data: pages visited, time spent on pages, links clicked
Communications data: records of communications with us via email or our contact form

4. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries submitted through our contact form
To provide the services you have requested
To send you information packs or proposals you have requested
To improve our website and services
To comply with our legal obligations

5. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: where you have given explicit consent for us to contact you
Legitimate interests: where processing is necessary for our legitimate business interests
Contract: where processing is necessary for the performance of a contract with you
Legal obligation: where we are required to process data to comply with law

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected. Contact form submissions are retained for up to 3 years. Client data is retained for the duration of the business relationship plus 7 years as required by Spanish commercial law.

7. Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements.

8. Your Rights

Under GDPR and Spanish data protection law, you have the following rights:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise your rights, contact us at info@gonowproductions.com. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

9. Cookies

Our website uses cookies to improve user experience and analyse website traffic. Please see our Cookie Policy for full details.

10. Contact

For any privacy-related questions or to exercise your rights, contact us at: info@gonowproductions.com or +34 695 287 140.